For foreign non-residents :
Prescription of medicines
There are over-the-counter (OTC) drugs and prescription drugs.
OTC drugs are purchasable at drug stores without a medical prescription. In contrast, prescription drugs are only available with a valid prescription.
In the Medical Practitioner Act of Japan, a doctor can issue a prescription if the doctor finds it is necessary after performing a consultation. The type and dosage of prescribed medications are decided according to the diagnosis and condition of a patient. Therefore, prescribed medications should only be taken as prescribed. They should not be stocked without a doctor’s advice, shared or given to other people.
In Japan, hospitals do not sell drugs.
RGMC does not accept patients who only wish to obtain a prescription without seeing a doctor.
New patients:
- Please contact us first if you have a sudden onset of symptoms and you want to visit us.
Rinku General Medical Center
072-469-3111 Department of international medical care - What you need during registration:
Passport, VISA, a valid ID with photo - Elective treatment fee:
New patients without a referral letter are required to pay an ※Elective fee of \7,000 + tax in addition to the consultation fee. (※this system is established by the Ministry of Health, Labor and Welfare)
Elective fee collection is also applicable during off-hours or emergency hours.Emergency hours:
Weekdays : from 5 pm to 8:45 am of the following day
Off hours : from 12 am to 12 pm
Weekend and Holidays : Saturday, Sunday, Public holidays and New Year holidays(12/29-1/3)
Registration time for new patients:
- Days：Monday through Friday
- Time：8：00 to 11：00
Obstetrics & Gynecology 8：00 to 11：30 - Closed：Saturdays, Sundays, Holiday, Year-end & New year（12/29～1/3）
Tourists visiting Japan for medical purposes
- We may accept tourists for medical treatment purposes but only through the following agencies:
- We do not provide documents for medical visa acquisition.
★Please consult the following companies directly for visa acquisition and general matters regarding treatment in Japan.Emergency Assistance Japan Co., Ltd. Telephone： +81-3-3811-8600 ＵＲＬ ： http://maj.emergency.co.jp/ja/
e-mail ： mj-info@emergency.co.jpAvailable languages： English, Chinese, Russia, Japanese JTB Medical & Healthcare Telephone： +81-3-5290-1630 ＵＲＬ ： https://j-medical-healthcare.com/
e-mail ： jmhc_info@j-medical-healthcare.comAvailable languages： English, Chinese, Korean (HP is available only in English and Chinese)
Medical fee
- We do not accept or change foreign currencies.
- Deposit:
Deposit is required when the hospitalization is scheduled. However, it is not necessary if payment is guaranteed by a reliable insurance or arranging company. Cost varies depending on medical condition.
Deposit is not required for outpatient consultations. - Calculation of medical fee
Payments are settled after the consultation is completed. Fees include consultation, examination, medication, treatment, materials, procedures, operations, etc. Fees for patients with foreign passports without a Japanese insurance are calculated based on the hospital charge policy. - Please ask one of our staff if you would like to know the estimate of your bill beforehand.
- Debit cards and electronic money are not accepted.
- Please pay by cash or by credit card. The following credit cards are accepted.
VISA MasterCard JCB AMERICANEXPRESS Nicos 銀聯
Medical interpreter service
- Medical interpreters are provided free of charge to patients with limited Japanese proficiency. (Medical interpreters are available on days marked with 〇）
※Remote interpreting (telephone or video with call centers ) may be used for other languages.Mon. Tue. Wed. Thur. Fri. Sat. Sun. Time of service English 〇 〇 〇 〇 〇 － － From 10 a.m.
to
3 p.m.Chinese 〇 〇 〇 〇 〇 － － Spanish － 〇 － 〇 － － － Portuguese － 〇 － 〇 － － －
※Wait time for an interpreter may take longer during busy hours or when the interpreter has to handle multiple patients at the same time.
※Also, the number of interpreter in the hospital is limited, so requests for gender preference may not be met. - Risk on use of untrained interpreters in medical settings
We may use a hospital’s designated or trained interpreter even if a patient has brought in his/her own interpreter or someone who is proficient in Japanese. There is a risk of misinterpretation due to lack of knowledge in medical terminologies when a non-trained interpreter is used to interpret during the consultation.
Medical certificates and referral letters
- Translation service is available in English only.
- Price : \15,000 + tax per document
- A translated document may take longer to issue than Japanese documents due to translation process.
- We do not provide translation service for documents issued by other medical institutions.
Physical examination
- Information site of general medical checkups are available in Chinese only.
- Links in other languages are Under construction.
Contact info. and others
- Patients with appointment are seen first. Patients without appointment may wait longer.
- Waiting numbers for consultation may change or jump depending on patient's condition or severity of illness. We appreciate your understanding.
- If you wish to know whether you can consult us or not or if you have any questions, please feel free to contact:
Department of International Medical Care
e-mail: g-kokusai($)rgmc.izumisano.osaka.jp
※ Please replace ($) with @
TEL：072-469-3111- When you make an inquiry, please let us know below information together with the content of your inquiry.
- ①Hospital ID No.(In case of revisit):
- ②Name:
- ③Age:
- ④Sex:
- ⑤Language:
- ⑥Japanese public insurance:
- ⑦Current address: Country & City
- ⑧Contact number:
- If you are inquiring about seeing a doctor, please describe your symptoms in detail, including since when, what parts of the body, and how they have been affected.
