Department of International Medical Care

We, the Rinku General Medical Center, being the "Designated Emergency Transport Hospital" of Kansai International Airport, have established an "International Clinic" on April 2006.

With the growing population of foreign residents in the community and the increasing demand for language assistance services to international patients nowadays, we have further enhanced our medical staff. In November 2012, the International Clinic was renamed to "Department of International Medical Care" as a new start towards a better service and a greater focus on International Medical Care.

The "International Clinic" has developed a pioneering interpreting service and was boosted by our Department of International Medical Care. It has extended its services by not only providing interpreting services, but also negotiating with travel insurance companies overseas, translating medical documents (chargeable), and has become the point of contact for various international-related matters or problems that arise in our hospital.

Our Department provides language assistance for Non-Japanese or Limited-Japanese Proficient patients to ensure that our patients, our medical staff and employees can communicate with each other effectively. We are proud to overcome language barriers and cultural differences which allows us to focus on delivering better healthcare services to all our patients.

We have approximately 60 dedicated volunteer interpreters ( "Foreign Supporters" or trainees and trained "Medical Interpreters" certified by our hospital ) registered in our department who take shifts to provide interpreting services. Our medical interpreters accompany and provide interpreting services to our patients during the entire process of their visit from reception to consultation, clinical tests, picking-up prescriptions, payment and others.

For more information regarding our interpreting services, please visit our website in English, Chinese, Spanish and Portuguese.

Volunteer Interpreting Services (free of charge)

Volunteer Interpreting Services (free of charge)
Tel.No. 072-469-3111
English Monday to Thursday 10:00 - 15:00
Chinese Tuesdays 10:00 - 15:00
Portuguese & Spanish Tuesdays & Thursdays 10:00 - 15:00
  • The reception for first-visit/walk-in patients in almost all departments is from 8 - 11 a.m. so please make sure to arrive at the First-visit Reception Counter located on the 2nd floor before 11 a.m. if you are a first-time visitor.
  • Some of our out-patient departments are closed on certain days of the week so please contact us (in Japanese, English, Chinese and Spanish) beforehand if you would like to have a consultation.

Meet Our Staff

Staff
NameTitle and expertise
Kaori Minamitani, M.D.
Title:
Director of International Medical Care Department and concurrently Director of Health Care Center
Expertise:
Private Health Screening ( Ningen Dock), Medical Interpreter and Supervisor
Language Skill:
Japanese, Portuguese, Spanish, English
read more >>
Tomoko Shingaki
Title:
Assistant Head Nurse
Language Skill:
Japanese, Spanish
Miharu Taniguchi
Title:
Nurse
Language Skill:
Japanese, Chinese
Girlie Kimura
Title:
International Coordinator
Language Skill:
Tagalog, English, Japanese
Yoko Ishii
Title:
International Coordinator
Language Skill:
Japanese, Spanish
Sachiko Namba
Title:
International Coordinator
Language Skill:
Japanese, Spanish
King Foong Lew
Title:
International Coordinator
Language Skill:
Chinese, Malay, English, Japanese
Tsukasa Hironaka
Title:
Clerk
Language Skill:
Japanese, English
Cooperators
NameTitle and expertise
Shigeo Irimajiri, M.D.
Title:
Director of Rheumatology (Collagen Disease)Department and concurrently Director of Rheumatoid Arthritis Center
USA Veterans Liability Health Check-up Consultant
Language Skill:
Japanese, English
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Nobuyuki Mishima, M.D.
Title:
Doctor of General Internal Medicine and Infection Center
Language Skill:
Japanese, Chinese, English
read more >>