English Medical Interpreting Services

Monday through Friday 10:00 a.m. - 3:00 p.m.
(except holidays)

We provide trained English Medical Interpreters ( free of charge ) to English-speaking patients who have limited-Japanese proficiency.


  • Please note that schedule may change without prior notice.

Frequently Asked Questions

1. How can I use the hospital interpreting service?
You don't need to make an appointment to use the service, just ask for an interpreter at the General Information Counter on the 2nd floor. Interpreting services are available on Monday through Friday from 10 am to 3 pm.
2. If I go there during Monday through Friday, will I be able to consult with a doctor in any department?
Some of our specialized departments are by appointments only and some are closed on certain days of the week, it is best to call the hospital beforehand.
If you do not have an appointment or you are visiting RGMC for the first time, please be sure to arrive at the hospital a few minutes before the reception closes at 11 am (until 11:30 am for consultations at the Obstetrics and Gynecology Department). Patients with appointments are seen first, you may be asked to wait longer to see a doctor if you do not have an appointment.
3. How much does a consultation fee cost?
Your consultation fee depends on the content of your visit. At RGMC, walk-in patients without a referral letter are required to pay a * Sentei ryoyohi (Preference Fee) of ¥4,320.

*To divide the workload among medical institutions and clinics, the Japanese ministry of Health, Labor and Welfare has instituted a system allowing hospitals with over 200 beds to charge an additional fee to patients who opt to visit larger institutions than smaller clinics on their first visit.
4. How can I pay my consultation fee?
You may pay in cash or by credit card.
RGMC is not affiliated with overseas or travel insurance companies. Travelers are asked to pay their medical fee out of pocket first then make a claim to their insurance provider later.
Rinku General Medical Center
For more information,
please call 072-469-3111