For Foreign Residents:

Registration time for first-time visit

  • Weekdays 8:00-11:00 a.m.(※Obstetrics and Gynecology Department: 8:00-11:30 a.m.)

  • Please bring your health insurance card or other healthcare benefit certificates.

Referral letter

  • For referred patients, please ask your referring doctor regarding the schedule and specific details of your appointment with us. You can book an appointment with our specialized clinical departments through your family doctor.

  • If you have a referral letter written in a foreign language, please translate it into Japanese or English before bringing it to the hospital.

  • Patients without a referral letter are required to pay an ※Elective fee of 4,000 yen (+ tax ).

※What is an Elective fee (Sentei ryoyo hi in Japanese):

This system was established by the Ministry of Health, Labor and Welfare to promote cooperation and division of labor among medical institutions and encourage patients to initially go to small clinics for consultations and go only to large medical facilities when specialized treatment is necessary.

Aside from the consultation fee, medical facilities with more than 200 beds are allowed to designate a specific amount to walk-in patients who come to the hospital without a referral letter.

Medical interpreting service

  • Language assistance is provided in the following languages to patients with limited Japanese proficiency:

    English: Monday-Friday 10:00-15:00
    Chinese: Monday-Friday 10:00-15:00
    Spanish: Tuesdays and Thursdays 10:00-15:00
    Portuguese: Tuesdays and Thursdays 10:00-15:00

  • ※Wait time for an interpreter may take longer at a busy time of day or when the interpreter is handling multiple patients at the same time.

  • Risks regarding use of ad-hoc or non-trained interpreters:
    Interpretation by an ad-hoc interpreter may not be adequate due to incomplete knowledge of medical terminology. The hospital may use the hospital interpreter if considered necessary even if you have brought in your own interpreter or someone who can understand the Japanese language.

Documents, medical certificate & referral letters in English

  • Generally, the price of medical certificates and referral letters translated in English is 15,000 yen + 8% tax.

  • It may take some time for a document in English to be issued.

  • Document translation service is available in English only. Also, the hospital does not translate documents issued by other hospitals.

OTHERS

  • Patients with appointment are seen first, walk-in patients may have to wait longer.

  • If you have any questions about outpatient consultation, time schedule, availability, etc., please feel free to contact our International Medical Care Department.