To Foreign non- residents of Japan (travelers, short-stay, etc.)

Registration time for first-time visit

  • Weekdays 8:00-11:00 a.m.(※Obstetrics and Gynecology Department: 8:00-11:30 a.m.)

  • Please show a valid identification card such as passport, etc. during registration.

Referral letter

  • If you have a referral letter written in a foreign language, please translate it into Japanese or English before bringing it to the hospital.

  • Patients without a referral letter are required to pay an ※Elective fee of 4,000 yen (+ tax ).

※What is an Elective fee (Sentei ryoyo hi in Japanese):

This system was established by the Ministry of Health, Labor and Welfare to promote cooperation and division of labor among medical institutions and encourage patients to initially go to small clinics for consultations and go only to large medical facilities when specialized treatment is necessary.

Aside from the consultation fee, medical facilities with more than 200 beds are allowed to designate a specific amount to walk-in patients who come to the hospital without a referral letter.

Payment

  • Cash and the following credit cards are accepted.

    VISA
    MasterCard
    Nicos
    JCB
    AMERICAN EXPRESS
    Union Pay
  • The hospital has no tie-up with overseas insurance companies. Travelers are generally asked to pay their medical fee at the hospital even if they have a travel insurance or a social health insurance in their country. Please pay your bill at the hospital first then claim your coverage from your insurance company by yourself later.

  • Please be aware that medical fees may be expensive even in an outpatient consultation if you do not have a valid Japanese health insurance.

Medical interpreting service

  • Language assistance is provided in the following languages to patients with limited Japanese proficiency:

    English: Monday-Friday 10:00-15:00
    Chinese: Monday-Friday 10:00-15:00
    Spanish: Tuesdays and Thursdays 10:00-15:00
    Portuguese: Tuesdays and Thursdays 10:00-15:00

  • ※Wait time for an interpreter may take longer at a busy time of day or when the interpreter is handling multiple patients at the same time.

  • Risks regarding use of ad-hoc or non-trained interpreters:
    Interpretation by an ad-hoc interpreter may not be adequate due to incomplete knowledge of medical terminology. The hospital may use the hospital interpreter if considered necessary even if you have brought in your own interpreter or someone who can understand the Japanese language.

To foreigners who come to Japan for treatment purpose

  • Except in emergency situations, consultation may not be made available to foreign patients who come to the hospital without prior notice or consultation with the office staff.

  • The hospital does not support the acquisition of medical visa.

  • Should you need information regarding medical visa and treatment in Japan, you may inquire at Nihon Emergency Assistance Co., JTB Japan Medical & health Tourism Center, etc.

    Emergency Assistance Japan (EAJ)
      Tel.::+81-3-3811-8600
      e-mail:mj-info@emergency.co.jp
      Can communicate in:English, Chinese, Russian, Japanese
    JTB Medical & Healthcare
      Tel.::+81-3-5290-1630
      e-mail: jmhc_info@j-medical-healthcare.com
      Can communicate in:English, Chinese, Korean, Japanese

Documents, medical certificate & referral letters in English

  • Generally, the price of medical certificates and referral letters translated in English is 15,000 yen + 8% tax.

  • It may take some time for a document in English to be issued.

  • Document translation service is available in English only. Also, the hospital does not translate documents issued by other hospitals.

MEDICAL FEE

  • Calculation for Non-Japanese nationals who do not possess a valid Japanese social health insurance is 20 yen per medical point.

OTHERS

  • If you have any questions about outpatient consultation, time schedule, availability, etc., please feel free to contact our International Medical Care Department.

  • Patients with appointment are seen first, walk-in patients may have to wait longer.

CONTACT

RINKU GENERAL MEDICAL CENTER
e-mail: g-kokusai@rgmc.izumisano.osaka.jp
TEL:072-469-3111